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How can we help?

Our team is available 24/7. Send us a message and we'll get back to you as soon as possible.

We typically respond within a few hours. You can also email us directly at support@bettermarkets.app

Common questions

How fast will I get a response?

We aim to respond to all inquiries within a few hours. For urgent trading issues, our team monitors requests around the clock.

Can I reach you by email?

Yes — you can always email us directly at support@bettermarkets.app.

I need help with my account

Select "Account & Login" as the subject above and include your registered email. We'll prioritize account-related requests.

Partnership inquiries

For enterprise and partnership inquiries, select "Partnership & Enterprise" or visit our Enterprise page.

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Investing in private markets involves risk and may not be suitable for all investors. Investors risk losing their entire investment, including fees. You should carefully consider whether investing in private markets is appropriate for you based on your investment experience and financial resources. Better is designed for sophisticated investors who understand private market investments and their associated risks. Any investment decisions you make are solely your responsibility and at your own risk. Information is provided for informational purposes only on an "AS IS" basis. Past performance is not necessarily indicative of future results.

Better Markets is not a registered broker-dealer, investment advisor, or exchange. The platform facilitates peer-to-peer transactions between accredited investors and does not provide investment advice or recommendations. Assets available on this platform are highly illiquid, speculative, and involve substantial risk of loss. By using this platform, you acknowledge that regulatory frameworks for private equity secondary markets are evolving and may be subject to change.

Better Markets is not available to persons or entities located in the United States or Singapore.

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